Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.pennny.com (referred to as "pennny", "we", "us" or "our"). We are the primary data controller for this website, and our registered office is located at 4F/11 Building, 99 Brainerd Road, Allston, Boston, MA, 02134.

It is important that you read this Privacy Policy together with any other privacy notices we may provide on specific occasions when we are collecting or processing your personal data. This policy supplements other notices and is not intended to override them.

We may update this Privacy Policy from time to time. Material changes will be announced via email, and all updates will become effective 30 days after being posted on this page.

1. Information We Collect

We collect only the information necessary to provide our services, including when you:

Browse or shop on https://www.pennny.com
Place an order or register an account
Subscribe to our newsletter
Contact our customer support team

Information we may collect includes:

Your name, billing and shipping address
Email address
Payment information (processed via secure third-party providers)
IP address, browser type, and device information
Order history and communication records
Browsing behavior on our website
Marketing preferences
Recipient information if you're sending a gift
Any other data you voluntarily submit to us

2. How We Use Your Data

We use your personal data to:

Process, confirm, and fulfill your orders
Contact you about your orders or account
Provide customer support and respond to inquiries
Personalize your shopping experience
Send marketing communications (if opted in)
Improve our website and services
Conduct analytics and site performance tracking
Comply with legal obligations

We may also use anonymized data for internal research and development purposes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze traffic. Cookies are small text files stored on your device that help us remember your preferences and interactions.

You can manage or disable cookies in your browser settings, but please note that doing so may affect certain features of the site.

4. Marketing Preferences

If you opt in to receive marketing, we may send you promotional emails about our latest collections, special offers, or exclusive events.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at:
📧 support@pennny.com

5. Sharing Your Information

We may share your personal information with:

Trusted third-party service providers (e.g., payment processors, logistics companies)
Business partners assisting with marketing and analytics
Government authorities or law enforcement if required by law
Affiliates and group companies for internal business purposes
Buyers or investors in the event of a merger, acquisition, or sale of assets

We do not sell or rent your personal data to any third parties.

6. International Data Transfers

If you are located in the European Economic Area (EEA), your data may be transferred outside the EEA, including to the United States. We implement appropriate safeguards to ensure your personal data remains protected and compliant with applicable laws.

By using our services, you consent to such international transfers.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw your consent for marketing at any time
Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
📧 support@pennny.com

8. How We Protect Your Data

We are committed to protecting your personal data with appropriate technical and organizational security measures, including:

Secure Socket Layer (SSL) encryption
Secure data storage and restricted access
Routine monitoring and auditing for vulnerabilities

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

9. Links to Other Sites

Our website may contain links to third-party websites, such as payment gateways or social media platforms. These websites have their own privacy policies, and we do not accept any responsibility or liability for their content, activities, or handling of your personal information.

We encourage you to review their privacy policies before providing any personal data.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. If you are under 18, please use this site only with the supervision and consent of a parent or legal guardian.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us:
📧 Email: support@pennny.com
🕒 Customer Support Hours: 10:00 AM – 6:00 PM EST
⏳ Response Time: Within 24–48 hours